Verzendbeleid

Shipping Policy

At SOLVIENTO, we aim to process and deliver your order as quickly and smoothly as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.

Estimated Shipping Times

• Belgium & Netherlands: 5–10 business days
• Europe: 5–12 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary depending on the destination, customs processing, carrier delays, holidays, or periods of high demand.

Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.

Customs & Import Duties
For international orders outside the European Union, customs fees, import duties, or taxes may apply and are the responsibility of the customer.

Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible. We will do our best to help resolve the issue promptly.

Contact Information
For any shipping-related questions, please contact us at:
support@solviento.com

Company Name: Solviento Ltd
Company Registration Number: 17225929
Company Address: 71-75 Shelton Street,
Covent Garden, WC2H 9JQ,
London, United Kingdom